Shipping Policy

HOW MUCH IS SHIPPING?

It depends on the destination. 

You can calculate it before adding your Baobab to the cart. 

WHEN WILL MY BAOBAB ARRIVE?

Orders are dispatched from our warehouse based in Bogotá - Colombia, and are usually delivered within 1- 3 working days.

There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.

WILL I GET A TRACKING NUMBER?

An email will be sent once your order has been dispatched

If you do not receive one, please email info@baobab.com.co

WHICH COURIER DO YOU USE?Baobab uses FEDEX.

WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.

Please be aware that Baobab doesn't have any control for any duties, customs and taxes levied by the country your order is being shipped to.   We cannot advise you what the cost will be as these charges can vary according to country.  

Since these fees are not computed nor applied to orders by Baobab, please contact your local customs office to find out more information if you are unsure of the charges.