Shipping And Return Policies
-
For all U.S orders:
FREE Standard Shipping for U.S. orders over $300.00 (3-4 business days + 2-3 business days for processing).
For U.S orders under $300.00 USD:
Standard / $20.00 USD / 3-4 Business Days + 2-3 business days for processing
-
Asia and Middle East / $25.00 / 5-6 Business Days + 2-3 business days for processing
Europe / $20.00 / 5-6 Business Days + 2-3 business days for processing
Latin America / $10.00 / 3-4 Business Days + 2-3 business days for processing
Singapore / $30.00 / 5-6 Business Days + 2-3 business days for processing
Please note that:
All purchases will be processed and shipped with FedEx or DHL.
Transit times may vary due to customs delays. If you’re having trouble with your order, please don’t hesitate to contact us at hello@baobab.com.co and we'll be happy to assist you
BAOBAB is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser and vary depending on the country of destination
A tracking number will be sent once your order has been dispatched.
After the order has been processed, the shipping address can't be modified.
Return Policy
PLEASE NOTE ALL SALES ARE FINAL - NO RETURNS OR EXCHANGES ARE ACCEPTED FOR DISCOUNTED PIECES
We accept returns on all non- discounted pieces within 15-days of delivery. Items must be in original condition and packaging with tag and hygiene seal remaining in place. Items must not have been worn, washed or altered in any way.
Please note return labels are $25 for U.S. and $35 for the Rest of the World.
You can process your US return here or by clicking the button.
You can process your Rest of the World return here. We do not take exchanges for orders outside the U.S.
Exchange Policy
Please note that at the moment we can only process exchanges for U.S orders.
You can process your U.S exchange by clicking here.
ORDER CANCELLATIONS ARE NOT ALLOWED
THE SHIPPING ADDRESS CAN'T BE MODIFIED AFTER THE ORDER HAS BEEN PROCESSED.